Spa Etiquette

  • ALL APPTS – Please check in at our reception area, located on the 2nd floor within the foyer of the salon. Let us know you have arrived for your appt & what you would like to drink from our cafe and relax!
  • Check-ins – For first time clients, please arrive 10 minutes early to fill out appropriate paperwork. Should you arrive late, your appointment may be shortened to allow the therapist to be on time for the next guest.
  • A credit card deposit is required for all spa parties and multiple service booking.
  • Cancellations and no-shows -To avoid charges, please honor our 24-hour advance notice cancellation policy for single treatments and 48 hours for all other bookings. Late cancellations or no-shows can be subject to a credit card or gift certificate fee equal to %50 of the booked service or package.
  • Running late is only human…but please be courteous and let us know.
  • Tipping – Not required but greatly appreciated. 15-20% is customary and can be left with front desk. We thank you!
  • Please turn off ringer/cell phone. We respect your relaxation….Please respect others!
  • Relax.Enjoy.Smile. Breathe!!

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